Terms & Conditions

Terms and Conditions

Last updated: October 2025

Welcome to Durham Botanicals. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or placing an order.

This website is owned and operated by Durham Botanicals. Throughout the site, the terms “we,” “us,” and “our” refer to Durham Botanicals. By visiting our site or purchasing from us, you agree to these Terms and Conditions, including any additional terms, conditions, or policies referenced herein.

You agree to use this website for lawful purposes only. You must not use the site to commit or encourage unlawful activity, transmit any viruses or harmful content, or interfere with the site’s functionality or security. We reserve the right to terminate or restrict your access to the site if we believe you are in violation of these terms.

We strive to ensure that all product descriptions, images, and pricing are accurate. However, occasional errors or inaccuracies may occur. We reserve the right to correct any errors and to update or modify product information at any time without prior notice. All products are subject to availability. If an item is unavailable after you have placed an order, we will contact you to discuss alternatives or provide an update.

You can place an order through our website or by email. Orders placed through the website function as bookings and do not require immediate payment. Once we receive your order, we will confirm product availability, calculate shipping, and send you an invoice by email. Your order will only be processed and shipped once payment has been received in full, if applicable.

All prices are listed in U.S. dollars (USD) unless otherwise noted. Prices are subject to change without notice. For website bookings, payment will be arranged separately after you receive an invoice via email.

We will process and ship your order promptly once payment has been confirmed. Shipping times may vary depending on your location and product availability. We are not responsible for delays caused by carriers or customs processes.

If you wish to cancel or modify your order, please contact us as soon as possible at chris@durhambotanicals.com
. We will do our best to accommodate your request before the order has shipped. Once shipped, orders cannot be canceled. Due to the nature of our products, returns may not be accepted unless the item is defective or damaged upon arrival. Please contact us within 7 days of delivery for assistance.

All content on this website, including images, text, graphics, logos, and design, is the property of Durham Botanicals and is protected by copyright laws. You may not reproduce, distribute, or use any materials from this site without prior written permission.

Durham Botanicals shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. All products should be used as intended and in accordance with any instructions provided.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated revision date.

If you have any questions about these Terms and Conditions, please contact us at:
Email: chris@durhambotanicals.com